Comments & Feedback

THANK YOU for choosing Follett International. As a very valued customer, we welcome your input. Please take a minute to fill out this questionnaire and evaluate our performance and capabilities.

All of the fields below require information.

First Name: Last Name:
School Name: Title:
City: State / Province:
Zip Code: Country:
Phone Number: Fax Number:
Email Address: Invoice Number:

Do you know your sales representative for your area?
Yes No
Is this the first time you ordered from Follett International?
Yes No
School Type:
Elementary Middle Jr. High Secondary K-8 K-12 Other
To create this order, you used:
TITLEWAVE® Follett Catalog(s) Free Order Typing Voya Book Links
Horn Book Guide Other
Products you ordered:
Print Books Renaissance Learning Products Playaways® Audiovisual Materials eBooks
Read at HomeTM Backpacks
These products were ordered for the:
Library Classroom Reading Room Other
Did you request cataloging and/or processing?
Yes No
How satisfied were you with the:
5=Completely | 4=Very | 3=Satisfied | 2=Somewhat Dissatisfied | 1=Very Dissatisfied | 0=Does Not Apply
543210
Order fill rate
Order turnaround time
Quality of cataloging (if FLR)
Quality of processing (if FLR)
Condition of your order on arrival
Selection of products from which to choose
Quality of products you received
Quality of our catalog(s)
Quality of TITLEWAVE
Overall order accuracy
Overall company performance, professionalism, knowledge, courtesy, and friendliness of:
Local Account Manager (Sales Rep)
Customer Care Consultant
TITLEWAVE Phone Support Staff

Please tell us what you liked most about our services. We need your feedback!

Please tell us what you didn't like about our services.

General Comments: (suggestions, ideas, concerns, complaints, accolades, etc.)


© 2008 Follett InternationalTerms & Policies | Resellers